Seven – a magical number, and often a lucky one. As I reflect on the seven year anniversary of RiverRoad, I see the magic, yet I also see the motivation and dedication that has fueled our growth to make us the trusted service provider in the waste and recycling industry today.
As a handful of people gathered together in a small office in 2010, it was exciting to begin our plans to expand. We reveled in the vision of being more than what we were and how we could make a real difference in the lives of our clients, partners, team members, and community. That vision holds true today and our team is committed to our renewed purpose to “Give more than we take – to each other, our clients and our community.”
Seven Years of Successful Partnership
The milestones we have been able to achieve during this short tenure are a tribute to a passionate and knowledgeable team and vendor and client partners who value a provider dedicated to outstanding customer service, technological innovation, and a keen understanding of the complexities of an ever-changing waste and recycling landscape.
- Notable accomplishments of the award-winning RiverRoad team include:
- An outstanding 97% customer retention rate
- Unparalleled business intelligence delivered through myRoad™ 3.0
- Becoming a Women Business Enterprise (WBE) organization
- Partnering with community non-profits like Lunch Break
- Multiple awards by Inc. 5000, New Jersey Business Journal, and Waste Age
It’s humbling to look back at our journey over the past seven years. I sincerely appreciate the lessons learned and the milestones celebrated. I am so grateful and inspired by the people I have had the honor to meet. Today though, I am thinking much more about RiverRoad’s future than its past because what matters most now is what we do next.
Transformation for Innovation
Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow. – William Pollard
The industry is ever-evolving and we must evolve as well. Regulatory pressures, such as the recent New York City single stream imperative, compel us to keep thinking out of the “recycling bin” as we develop innovative sustainable solutions for our clients going forward. Technological advancements that enable us to provide seamless business engagements via our myRoad™ platform while enhancing the user experience for our client and vendor partners is paramount to us as we make strides towards a seamless mobile environment.
While this desire to innovative propels us forward, our mission keeps us on course – we remain steadfast in providing transparency through technology-driven solutions that produce exceptional results. It’s this dedication that enables us to elevate the experience while making a difference in the lives of our team members, clients, vendor-partners, and community.